FAQ

Welcome to our FAQ page! Here, you’ll find answers to common questions about our products, services, shipping, and more. Whether you’re looking for details about our high-quality copper jewelry, ordering process, or international wholesale and export options, we’ve got you covered. If you have any additional questions, feel free to contact us—we’re happy to help!

Our jewelry is made from high-quality pure copper, carefully crafted with special finishing techniques and protective coatings to prevent tarnishing.

To prevent tarnishing, keep your jewelry away from moisture, perfumes, and chemicals. You can also clean it with a soft cloth and store it in a dry box.

Copper is generally hypoallergenic, but some people may notice a slight discoloration on their skin. Applying a thin layer of clear nail polish on the inner side of the jewelry can help prevent this.

You can place an order through our website, by phone, or via social media messages. After confirmation, we will send you the payment and shipping details.

Yes, we offer wholesale purchases and export to various countries. Please contact us for more details and bulk pricing.

Shipping times vary depending on the destination. Domestic orders usually take 3 to 5 business days, while international orders may take 10 to 30 business days.

Yes, all our jewelry pieces come with a quality and authenticity guarantee. If you face any issues, please reach out to our support team.

Yes, we offer wholesale pricing and export our copper jewelry to various countries. Please contact us to receive our bulk price list.

Yes, depending on the destination country, documents such as an official invoice, a certificate of origin, and customs clearance documents may be required. Our team can assist you in obtaining these.

Delivery times vary by country and shipping method, but international orders typically take 10 to 20 business days.

We offer various shipping options, including air, sea, and land transportation. We will recommend the fastest and most cost-effective option based on your needs.

No, customs duties and taxes in the destination country are the buyer’s responsibility. We recommend checking your local customs regulations before placing an order.

Please contact us via email or social media to request our product catalog and price list.

Yes, we provide custom design and personalization options for large orders based on customer requirements.

We accept various payment methods, including bank transfers, PayPal, and payments through reputable exchange companies. Contact us for more details.

Yes, we are open to partnerships with sales representatives in different countries. Please get in touch with us for more details on collaboration opportunities.